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1. Cookies and Privacy Policy

 

 

The following is for guidance only and does not affect the Terms and Conditions.

 

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits.

Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).

 

1.1 What is in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

 

1.2. What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website. 

 

1.3 First party cookies

First party cookies are set by the website, you are visiting and they can only be read by that site.

 

1.4 Third party cookies

Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to perform this service. The website you are visiting may also contain content embedded from, for example YouTube or Flickr, and these sites may set their own cookies.

More significantly, a website might use a third party advertising network to deliver targeted advertising on their website. These may also have the capability to track your browsing across different sites. It is important to note that advertising cookies are not set for UK visitors to the BBC website. BBC Worldwide sites (including bbc.com) do use advertising cookies but these will not track your behaviour outside of the BBC Worldwide family of sites. 

 

1.5 Session cookies

Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.

 

1.6 Persistent cookies

This type of cookie is saved on your computer for a fixed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for the next visit.

 

1.7 Flash cookies

Many websites use Adobe Flash Player to deliver video and game content to their users. Adobe utilise their own cookies, which are not manageable through your browser settings but are used by the Flash Player for similar purposes, such as storing preferences or tracking users.

Flash Cookies work in a different way to web browser cookies (the cookie types listed above are all set via your browser); rather than having individual cookies for particular jobs, a website is restricted to storing all data in one cookie. You can control how much data can be stored in that cookie but you cannot choose what type of information is allowed to be stored. For example, in respect of the BBC website, it is not possible to allow the BBC to store information for iPlayer but not for games you play on BBC websites.

 

2. Advertising messages on gardenbeet.com

Garden Beet from time to time carries advertising, some of which may be displayed based on your behaviour on the site; a practice widely used across the internet and known as behavioural marketing.

 

2.1 What is Behavioural Marketing?

Behavioural Marketing technology gives users and advertisers a more valuable and unique experience by delivering advertising and content that is more relevant to the user.

The system we are using is a type of "onsite behavioural marketing" which uses cookies to discover general information about which pages on our sites you visit. It also looks at IP addresses to add general information about the country, city or region in which you are located, along with your domain name (e.g. what internet service provider you use). This information enables you to be grouped with other people of similar interests and places you in a "market segment". We may then display advertisements which we believe people in your market segment will find relevant. We believe this makes the advertising more interesting and useful to you, and also helps us increase the value we get out of the site and from our advertisers, and therefore ultimately gives us a greater ability to invest in great content for the benefit of all our users.

 

2.2 Aggregated Information

It is important to note that at no time will we or our service providers attempt to identify you individually, and at no time do we know who you are or what pages you individually have been looking at - we simply aggregate the relevant information to create the market segments of groups of people. We will at all times seek to comply with the regulatory framework applicable to onsite behavioural targeting technology in our implementation of it on gardenbeet.com. Our "onsite behavioural marketing" functionality is different from other forms of behavioural targeting in that we only look at your journey across gardenbeet.com and we do not use or share data with or from other websites.

 

3. Cookies settings

If you don't want to receive certain categories of cookies on gardenbeet.com, you can use this tool to opt-out of them. We will need to set a cookie so that we can remember your choices when you next visit the website from the same browser. At the present time it is not technically possible for us to allow you to carry your settings with you between your browsers and devices so you will need to change these settings from each browser you use.

Please also be aware that we make every effort to respect your choices, however, there is the possibility that not all cookies will be captured. If this is a concern then we would recommend that you change your cookie settings via your browser; your browser help function will tell you how.

Note: most websites do work without cookies, but you will lose some features and functionality if you choose to disable cookies.

 

3.1. Strictly necessary cookies

These cookies are strictly necessary to enable you to move about the site or to provide certain features you have requested.




Examples of strictly necessary cookies set by gardenbeet.com

Cookie name

Purpose

 










 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.2. Functionality cookies

These cookies enhance the functionality of website by storing your preferences.

 

Functionality cookies record information about choices you’ve made and allow us to tailor the website to you. Functionality cookies may also take the form of Flash cookies, which are stored in your Adobe Flash Player rather than your browser. These are used to provide features such as auto-resume on iPlayer, by remembering the point to which you played a programme, and for saving preferences such as your volume setting.

Examples of functionality cookies set by gardenbeet

Cookie name Purpose










 

 

 

 

 

 

 

 

 

 

 

4.3. Performance cookies

These cookies help to improve the performance of the website, providing a better user experience.

We use Performance cookies for internal purposes to help us to provide you with a better user experience. Information supplied by cookies helps us to understand how our visitors use the websites so that we can improve how we present our content to you. They also allow us to test different design ideas for particular pages, such as Homepage. We generally contract with independent measurement and research companies to perform these services for us and when this is the case, these cookies may be set by a third party company (third party cookies). Third party cookies are identified in the list below, together with information as to how you can opt out of receiving them.

 

Examples of performance cookies set by gardenbeet.com and our suppliers

Garden Beet Cookie name or Supplier
Purpose
















 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.4 Online behavioural advertising cookies

These cookies are for the international version of the website which features advertising. They are used to tailor the advertising to each user.

When you move away from this page, your settings will be saved.

 A certain amount of this advertising is tailored to the individual user. We use cookies to work out what advertising might be most relevant to you based on the areas you look at on our sites and your IP address geo-location. You can learn more about our online behavioural advertising in international users. The table below provides links to the individual ad serving partners’ opt-out mechanisms but you can also manage these through the cookie settings page.

 

Examples of online behavioural advertising cookies

Cookie type Purpose
Ad Serving (non-targeted)

Ad Serving (targeted) by AudienceScience

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.5 Third party cookies

To support our designers and product developers, we sometimes embed photos and video content from websites such as flickr and YouTube. Pages with this embedded content may present cookies from these websites. Similarly, when you use one of the share buttons on gardenbeet, a cookie may be set by the service you have chosen to share content through. Gardenbeet does not control the dissemination of these cookies and this tool will not block cookies from those websites. You should check the relevant third party website for more information about these.

 

Some cookies are strictly necessary in order to enable you to move around the website and use its features. Without these cookies, we will not be able to determine the number of unique users of the site or provide certain features, such as automatic sign in to gardenbeet.com.

 

 

5. Privacy Policy

 

Garden Beet is committed to protecting your privacy. We use the information we collect about you to enable us to process and fulfil your order, promote goods and services to you, and for market research purposes. We are committed to keeping your confidential information confidential.

 

Please read on for more details about our privacy policy.

 

5.1. What information do we collect?

When you order, we need to know your name, e-mail address and delivery address. This enables us to process and fulfil your orders and to notify you in the event of any queries.

 

Garden Beet will also request your credit or debit card number as well as expiry date to enable payment to proceed. Please be assured Garden Beet does not retain your credit card details.  

 

We also request your telephone number, which allows us to contact you urgently if there is a problem with your order and allow couriers to contact you if problems arise with delivery. We will communicate with you by e-mail, telephone or letter.

 

When you enter a competition or prize draw, we may ask for your name, address, and e-mail address so that we can administer the contest and notify winners.

 

We do not pass on your details without your permission to anyone else unless it is in relation to services you have used through the site.

 

We will not sell, rent, share, trade or give away without your permission any information we hold about you.

 

 

5.2 Newsletter

When you sign up for Garden Beet’s newsletters we will collect your e-mail address. We will send you useful garden related information and advice as well as details of special offers. You can choose to unsubscribe from newsletters at any time in future. If you are unhappy to receive these mailings from us please let us know by e-mailing us at ask@gardenbeet.com.

 

5.3. Your rights

You have a right to ask for a copy of the information we hold on you and to have any inaccuracies corrected

 

5.4 Your consent

By using our Site, you consent to the collection, processing and use of this information by Garden Beet.

 

5.6. Changes

Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

 

5.7. Liability

We cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including account details or details you provide us when accessing or ordering from this site, unless this can be proven at law to be due to our negligence.

 

5.8. Cookies

We do use 'cookies' which are small pieces of information that are stored on your computer's hard drive by your browser. These allow Garden Beet o recognise you and to provide features to make your use of the Site easier. Most browsers allow the cookie function to be turned off. If you want to know how to do this look at the help menu on your browser or contact our customer services on ask@gardenbeet.com, or telephone on 0772 688 53460772 688 5346 .

 

5.9. In Summary

We are committed to protecting your privacy. If you have any comments or queries about our privacy policy, please e-mail us at ask@gardenbeet.com as we value your opinions.

 

5.10. Further information

For further information regarding all aspects of Garden Beet’s contracts with customers please see our full Terms and Conditions.

 

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