The following is for guidance only and does not affect the Terms and Conditions.
What are your Delivery fees?
2-4 day Standard Delivery over £50 - FREE
Order over £50 to Mainland UK to one address and we offer FREE DELIVERY (excluding the Highlands and the Islands).
2-4 Day Standard Delivery under £50 - £4.98 ONLY
A flat rate charge of £4.98 for orders under £50 to Mainland UK (excluding The Highlands and the Islands) to one address. This cost includes up to £60 of transit insurance and delivery usually within 2-4 days of item dispatch.
48 Hours Quick Delivery - £8.42 ONLY
A flat rate charge of £8.42 for orders to Mainland UK (excluding The Highlands and the Islands) to one address. This cost includes up to £60 of transit insurance and delivery usually within 2-4 days of item dispatch.
Delivery Outside UK mainland
If you live outside UK mainland please make contact for a shipping quote.
Next Day Delivery?
Yes, we will try our best to provide Next Day Delivery. Please make contact prior to 11.30am to obtain quote.
Do you ship internationally?
Yes, please email firstname.lastname@example.org for a shipping quote. We aim to return all queries within 24 hours, if not earlier.
Can’t wait for a quote? No problems. Simply place an order online and make payment for goods. We will email you with a request for additional funds (if required) to cover the shipping costs. Please be assured we do not make profit on shipping and will charge at cost only .
Does someone need to be home to accept delivery?
If we miss you the first time simply call the number supplied on the back of the delivery slip. Re-arrange a suitable time for delivery. Standard delivery times are Monday to Friday 9am till 7pm.
Can you leave my delivery outside my home without a signature?
Yes but we would rather an alternative strategy. Please consider a work or neighbours address if someone can not be home.
When will I receive my order?
Most parcels are delivered within 5 working days of payment, however occasionally factors beyond our control can delay a parcel.
If an item is not available for dispatch within 1-2 days of payment we will contact you to discuss delivery options.
If you have not received your order after 10 working days (except for those items that may have a longer dispatch period) please contact us.
We do ask for your patience and cooperation in these circumstances, rest assured a replacement or refund will be arranged should the item not arrive.