What are your Delivery fees?
Live shipping quotes are provided at check out
INTERNATIONAL : USA, EU, UK, Rest of World
Want cheap shipping? Email firstname.lastname@example.org outlining your order and your shipping address.
Some of our products can be dispatched from warehouses in your country. The website's default shipping calculator assumes dispatch is from our Melbourne, Australia warehouse.
Does someone need to be home to accept delivery?
If we miss you the first time simply call the number supplied on the back of the delivery slip. Re-arrange a suitable time for delivery. Standard Australian delivery times are Monday to Friday 9am till 7pm.
Can you leave my delivery outside my home without a signature?
Yes but we would rather an alternative strategy. Please consider a work or neighbours address if someone can not be home.
When will I receive my order?
Most parcels are delivered within 5 working days of payment, however occasionally factors beyond our control can delay a parcel. If an item is not available for dispatch within 1-2 days of payment we will contact you to discuss delivery options. If you have not received your order after 10 working days (except for those items that may have a longer dispatch period) please contact us. We do ask for your patience and cooperation in these circumstances, rest assured a replacement or refund will be arranged should the item not arrive.